FAQ
Answers about Tracey, Supbi and your data.
Is Tracey free?
Local tracing and evidence review are free. Cloud diagnostics are subject to availability and server limits.
Do I need an account?
You can browse this site and trace searches locally without a Supbi account. Cloud evaluation currently requires an email address and consent.
What does Tracey read?
Tracey reads data exposed by ChatGPT in your browser, including search queries, available sources, citations and the current answer. Some fields depend on what ChatGPT exposes.
Is my ChatGPT history uploaded automatically?
Passive capture is stored on your device. If you request brand suggestions, your brand and available question context may be sent. A cloud diagnosis sends the selected turn after you consent.
Which AI platforms are supported?
The extension currently supports ChatGPT on the web.
How are Supbi and Tracey related?
Tracey is the Chrome extension from Supbi. Supbi is the home for accounts and planned research services.
How will billing work?
There is no payment flow in V1. Pro features and pricing will be announced when available.